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Topic
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Hi all
Hopefully straight forward question here. I am on the SC.
Someone did a hit and run on our fairly new roller garage door to our new building. Original installer stated curtain needs to be replaced at $8000. (impact noted on quote) garage door stuck at open.
Would this be covered under strata building insurance (we are with SUU) as it was accidental damage.
A little bit worried because SM said ‘could be’ insurance claim but depends on broker. Is the correct procedure here is that SM goes to insurer first and presents quote first for approval before carrying out work?
Also our 12 month warranty with original installer runs out in June 2017, do we have grounds to extend or is this just under good will.
Thanks in advance
Weetbix (NSW)
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Weetbix – I suggest that you or your SM phone SUU as soon as possible. SUU appears to cover accidental damage.
SUU will advise you as to whether you can proceed with the repair immediately based on the quote that you have already obtained. Being that there is a possible security issue for your Scheme with the door being stuck in the open position then SUU will probably want you to move quickly.
weetbix – warranties are always ‘voluntary’ so it is up the company supplying the product whether or not they wish to extend a warranty, that goes for all goods and services. The issue you describe has nothing to do with warranties.