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[Topsheila]

If you send queries to the strata committee, do they have to answer you?  Following multiple emails on different subjects, as an owner I am being ignored and am now becoming angry.  I can’t find answers to this issue anywhere.

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[Huyton]

I hear you Topshelia. I’m on the committee and I rarely get responses too. It’s disrespectful. Appeal to their softer side and ask them how they would like to be approached. Attend their next mtg. Sorry, can’t really help much. But I understand.

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[Sir Humphrey]

Sometimes committee members can discuss things so much within the bubble that they lose track of how much is known outside. When I was on a committee, I came to the conclusion that people needed to be told 3 times before it sunk in to all. Now I am not on our committee, I am sometimes annoyed that the present committee is not as communicative as we (the earlier committees) tried to be.

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[Anonymous]

Perhaps not if you didn’t specifically ask for a reply.

You can end your emails with something like; if I do not hear back from you by COB on xxx date I will assume yyy, or start by describing the response you want and your deadline. You need to be assertive with the power trippers. The secretary is the one you should address as it has the obligation to answer you.

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[Topsheila]

We should have had an AGM in April but because of the covid19 situation, we did not.  We were not notified by the SC, nor have we had any correspondence from either the SC or the strata manager about this issue.  Our new levies were due on 1 May 2020 and still (at 4 June) have not received levy notices, nor any communication about same.  We are in the middle of very expensive building renovations and are due for an update on the costs of the building works, which involve a special levy.  I resigned from the SC in January 2020 and, since then, the SC has not informed me of any ongoing issues, when I have requested information, specifically about the levies, or the special levy.  The last response by the Chair to one of my emails was a blanked out subject line and no visible recipients.  I objected to this secrecy and have had no responses since.  Aren’t all owners entitled to answers about why/when we are/are not having an AGM and what our levies will be?  Our strata manager says he knows nothing.  The silence is deafening!

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