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[Jimmy-T]

There is a word I hate a little bit more the more I hear it. It’s a favourite of call centre help desks and online instruction manuals.  The word is “
[See the full post at: Bank’s title blunder almost screwed our unit purchase]

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[Sujenna]

OMG!!!! that must have been so stressful at the time. While I feel sorry for call centre operators much of the time because I think they have a really shitty job having to deal with angry people all day over the phone, it is also frustrating from a callers end having to speak with different people from one organisation who don’t have carriage of your issue, and have to go through numerous annoying ‘security’ questions.

I also missed out on settlement of my apartment because the bank ‘misplaced/lost’ my father’s title he was using for a bridging loan. Although they did also pay on the penalty fees, it wasn’t much help to me when I had arranged removalists, utilities etc.

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