Burst hot water system-who pays?

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  • 28/09/2018 at 4:24 pm #11928 Reply | Quote
    WMB
    Flatchatter

      I am in a block of 27 units and we have individual hot water systems under the kitchen bench. They are owner’s responsibilty. They have a life of about 10 years and are known to flood. One recently did just that and the owners were home but still did not act quickly to get a plumberr or shut down the water. The water poured out the slab and of course flooded their own unit and next door. Interestingly the strata insurance attended to the job. The neighbouring unit was luckily empty and because the magnesite was wet that has been replaced after the drying process (over a week). The owner will replace the carpet which has been dried out.

      The owner of the unit causing this replaced the hot water system over 24 hours later. Their insurance came and took up the carpet and our insurance now continues the drying process, and will in a week’s time replace the magnesite and the kitchen cupboards damaged by the flooding.

      Is this the way this is normally handled. I thought, owner’s hot water would mean owner’s insurance?

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    Reply To: Burst hot water system-who pays?
    PLEASE ... If your property is not in NSW, mention its location (state). Don't identify companies or individuals by name. Don't mention or promote your company or services. Keep acronyms and initials to a minimum. Please, don’t use “quote” unless there is a specific point to which you wish to refer, then highlight (define) that specific passage before you click on "quote". Otherwise just use reply. THANKS.

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