Complaints to Fair Trading – what counts as evidence?

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  • This topic has 4 replies, 4 voices, and was last updated 12 years ago by .
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  • 07/08/2014 at 11:01 am #9634 Reply | Quote
    Mrs Kravitz

      I would like to know if others have had experience making a complaint against a real estate agent to DFT. If so, what has been your experience?

      I recently lodged a complaint and consider that I provided clear evidence (emails and letters) of unprofessional conduct by a real estate agent. 

       Perhaps I am wrong in believing that the law states that a real estate agent must carry out an instruction, unless doing so involves breaking the law? Evidently this no longer applies, and written documentation no longer serves as evidence for the DFT. In other words, the DFT elected to drop the matter, despite the rules of conduct for real estate agents being transgressed on several occasions, and written evidence being provided.

      I am wondering if it is worth taking the matter to the Ombudsman.

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    Reply To: Reply #22100 in Complaints to Fair Trading – what counts as evidence?
    PLEASE ... If your property is not in NSW, mention its location (state). Don't identify companies or individuals by name. Don't mention or promote your company or services. Keep acronyms and initials to a minimum. Please, don’t use “quote” unless there is a specific point to which you wish to refer, then highlight (define) that specific passage before you click on "quote". Otherwise just use reply. THANKS.

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