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I have recently made contact with my strata manager regarding plumbers who entered our building, unbeknownst to the SC, and started cutting away at copper pipes. This happened once before, with the tradie taking all the copper pipes with him, never to be seen again.
In addition, I sent a motion re another matter to the SM to be placed on a general meeting.
I’m now being told by the strata secretary never to email our SM. This is not the first time I have been told not to contact them. None of our strata committee lives here, and, I know the SM hires tradies. This constant public berating of me is playing havoc with my well being.
So under what strata law does it say I cannot contact my SM.
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Any owner is allowed to contact the strata manager. In many OCs, this is preferred as Committee members may not want their contact details shared with other owners.
That said, there are reasons why your Committee might not want you contacting the strata manager directly. For a start, this costs money if the strata manager sees your email as an “extra service” and the Committee may be tightly managing costs. The Committee might also be in dispute with the strata manager for some reason and wanting to manage communications while the dispute is ongoing.
As the only lot owner who lives in the building, it would be wise for you to get onto that Committee.
So to your original question – there is no law that says you can’t contact the SM.
So to your original question – there is no law that says you can’t contact the SM.
And there’s no law that says the strata manager has to read or reply to your messages. In fact, if your committee tells them they won’t pay for corresponding with you, there’s nothing much you can do except get rid of the committee at your next AGM.
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