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We are in Syney NSW.
We changed strata manager last July. For some obscure reason the new strata manager didn’t or couldn’t pay Telstra’s bill for the emergency phones in the lifts (2 buildings each with one lift) so they cut off the phones. We became aware of this when someone got trapped in the lift in November last year and they tried to use the emergency phone.
The bills have been payed for some time now but we still have no emergency phones connected in the lifts and people have been trapped again last month. Telstra doesn’t answer calls from committee members. Not sure what the strata manger is doing.
Seems criminally negligent to me or is this just the new norm.?Any suggestions for getting some action?
Tx mushroom
