Flooding from adjacent apartment

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  • 24/01/2012 at 2:36 pm #7870 Reply | Quote
    bojooth
    Flatchatter

      CryA water flooding issue – The neighbouring apartment is an investment and turns over tenants annually. 3 years ago my water came in from what I assumed was my neighbours apartment and into my bedroom. The manager agreed and felt it was probably the washing machine accident. The carpet was dried out and no staining so I wasn’t too worried as the water was clean.

      2 weeks later it happens again with much more water and as I was away at the time the damage was a lot more severe and the carpet had to be replaced. I invited the building manager and the owners of the property to take a look as someone needed to take responsibility. Naturally the owners said it couldn’t be from their property and that it had to be a building issue. The building manager said that was impossible and it was defiantly from their property. No one could agree and it went on for weeks.

      I claimed it on my contents insurance, paid the excess and got new carpet. It was never resolved but I moved on putting it down to a freakish accident.

      Fast forward 6 – 9 months to this week and water has again come in from the neighbouring apartment but in a slightly different area this time (i.e. from a slightly different source). On inspection of both properties the building manager found it was the dishwasher this time. Although the water was clean it is brand new carpet and I am furious. It has not been stained and has dried out but only because I was able to act quickly. Would be different had I not been home.

      I have not contacted the owners of the adjacent apartment yet nor have I alerted the Strata Executive group. I wanted to check what my rights and options were.

      Is it right that water can flow so easily from one apartment to the next? Who should take liability and responsibility? I do not hold out hope of compensation but rather a reassurance that this will be fixed or that there is agreement on action should it happen again. 3 times in 3 years is a bit much but I assume this isn’t a unique occurrence.

      Please, any advice? *sigh*

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    Reply To: Flooding from adjacent apartment
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