Need new strata manager – advice please

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  • 23/10/2018 at 3:10 pm #11977 Reply | Quote
    harmonious
    Flatchatter

      Our strata manager is no longer providing a service we expect. I would like some advice on the best way to ask the strata company for a new manager. My aim is to do it simply and painlessly without burning bridges. Hahaha

      We are in NSW and all owners are supportive to ask for a different manager. The current manager doesn’t acknowledge emails and I’ve waited over 7 weeks for a reply. Never available to answer the phone. I only got a terse 1 line reply to say I was out of line when I took it upon myself to organise strata maintenance. Other owners have similar stories. There is no advice or guidance and often the information provided is wrong. It is a real struggle and a waste of my time constantly trying to demonstrate diplomatically that the information is incorrect. The list and stories go on. 

      Any advice would be greatly appreciated as I really don’t want to create extra stress for anyone. Thank you this forum is invaluable. 

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    Reply To: Reply #30650 in Need new strata manager – advice please
    PLEASE ... If your property is not in NSW, mention its location (state). Don't identify companies or individuals by name. Don't mention or promote your company or services. Keep acronyms and initials to a minimum. Please, don’t use “quote” unless there is a specific point to which you wish to refer, then highlight (define) that specific passage before you click on "quote". Otherwise just use reply. THANKS.

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