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[Dudley]

Good Afternoon All,

My question is relating to the correct procedure to be followed to repair a roof leak in a strata property.

A brief outline of the circumstances will explain my questions.

I am on the executive committee of a small (4 townhouses) strata in Sydney. Three of the townhouses are owner occupied and one has rental tenants. The property is circa 25 years old and all owners are the original owners.

We recently changed our strata manager and are very happy with the new one, all owners were involved with and agreed to the decision.

During the recent period of heavy rain in Sydney our strata manager sent the EC a copy of an e-mail from the Real Estate Company managing the townhouse with the tenants. The managing agent advising that they have arranged for a roof leak to be fixed. A later e-mail contained the invoice for the repair.

My questions are,

Is the decision by the managing agent of the rental property to arbitrarily decide to arrange for a roof repair to be done without consulting the strata manager?

In the first e-mail from the managing agent to our strata manager mention was made of the fact that they (managing agent) were unaware of the new strata manager. I’m sure that the old strata manager told them of the change, how else would they have been able to sent both e-mails to our current strata manager.

If the managing agent was unaware of the change of strata manager, whose responsibility is it to notify the managing agent of a change of strata manager of a rental property?

The invoice amount for the repair seems, in my opinion, to be excessive for the work done. I happened to be at home when the repair was done and assumed that it was something to do with the actual townhouse rather that the roof, as the work was completed in a very short time. 

It is worth mentioning that there was an instance during the recent change-over of strata managers that an invoice for roof repairs for the same townhouse appeared. The repair was not known of by me or the other member of the EC. All strata repairs in our plan are discussed by and approved by both members of the EC prior to authorisation, this may seem over the top, but it works for us. In fact we have insisted with out new strata manager that this is the way we want it.

I would appreciate any suggestions on the correct procedure to be followed, with regards to the current situtation and how to ensure that we have no re-occurance. I am of a mind to return the invoice to the managing agent and suggest that they sent it to whoever authorised the repair.

Regards,

Dudley

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