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Topic
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Met with our SM’s principal (very large strata manager) last week with our lists of serious concerns and he undertook to get back with something “meaningful”. This did not happen; on chasing him this morning we, the EC Chair and Sec were advised their computers crashed. Their phones remain unanswered and we have made an enquiry to Fair Trading with our list below only to receive an auto reply to expect a reply within 7 days. When we called Fair Trading we were advised they were all busy but one of their officers would get back to us – nothing yet.
Money is involved and we are concerned for our records and documentations, and need advice on how we can get FT to look into this matter before further loss is incurred.
Please can anyone advise
– Deposits for access devices and car spaces accounted for as income and GST has been paid on these
-The Sinking fund has been used as a supplementary administrative fund and not refunded for years
-The Building manager had been paid well in excess of his signed agreement.
-Others have been employed to undertake his contacted work covered by his fee.
-Numerous questionable accounts have been paid·
-AGMs and quotations handle contrary to the strata Legislation
-Owners have been misinformed about management
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Replies
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Contact Strata Community Australia – they’re the peak industry body for Strata Managers and yours is likely to be a member, but in any case they can provide some advice about how best to proceed whilst you wait for a response from the Department of Fair Trading.