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  • #10048 Reply | Quote

    Hi. New and my first post / question please.

    There are issues which need attention at the strata block where I live ( 30 units Sydney NSW). The Strata Manager says I must speak directly to him and must not contact any person on our four person Executive Committee. 

    The problem is when I email him and even call him, nothing get done. When I DID mention this to an Executive Committee member she simply said ‘You must do everything through the Strata Manager and walked away fast.

    My household suffers and others too as some things need fixing badly (leaking ceiling in hall, rusty guttering).

    What should we do please?

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    Jimmy-T
    Keymaster

      Write to the strata manager and the secretary of the committee (they are bound by law you have a mailbox on site) along these lines.

      Dear Secretary and Strata Manager

      As you have failed to address the issues of urgent repairs that I have brought to your attention on numerous occasions (quote dates), I am hereby giving you notice that if these matters are not properly addressed and remedied with in two weeks from this date, I intend to:

      a) Pursue an action against the Owners Corporation under Section 62 of the Strata Schemes Management Act, which says “An owners corporation must properly maintain and keep in a state of good and serviceable repair the common property and any personal property vested in the owners corporation.”

      b) Pursue an action under Section 138 of the Act which says: “An Adjudicator may make an order to settle a dispute or complaint about … a failure to exercise a function conferred or imposed by or under this Act or the by-laws in relation to a strata scheme, or … the operation, administration or management of a strata scheme under this Act.

      c) Subsequently, use the evidence of negligence in the above matters to seek the statutory appointment of a strata manager, under the provisions of Section 183B, to replace the current strata manager and executive committee.

      That should get their attention.

      If you want to be alerted when anyone replies to your posts or responds to this topic, please register and login, then you will be able to subscribe to the topic. The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers. NB: Longer threads may spill over to additional pages - look for the numbers on the bottom right, under the last post.
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    Reply To: Strata Manager / Executive Committee give me the runaround.
    PLEASE ... If your property is not in NSW, mention its location (state). Don't identify companies or individuals by name. Don't mention or promote your company or services. Keep acronyms and initials to a minimum. Please, don’t use “quote” unless there is a specific point to which you wish to refer, then highlight (define) that specific passage before you click on "quote". Otherwise just use reply. THANKS.

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