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Topic
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What to do if the strata manager ignored a valid Qualified Request?
How long it would take to go through mediation/NCAT?
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I’m not sure that that is? More background is needed…
According to Section 19 of the strata scheme management Act, a secretary must call a general meeting withing 14 days of receiving a “qualified request” from a sufficient number of owners.
This is what the section says: “A request is a qualified request for the purposes of this section if it is made by one or more owners of a lot or lots in the strata scheme having a total unit entitlement of at least one-quarter of the aggregate unit entitlements.”
In the case above, we can assume that the strata manager is acting as the OC’s secretary. In which case, I wouldn’t even bother with mediation and just make a complaint directly to Fair Trading. But mediation in a case like this shouldn’t take more than a couple of weeks – if the SM even allows it to get to that stage before doing the right thing.
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