Topic: Strata Records in the (lack of) information age.

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03/05/2017 at 1:27 pm #11080 Reply | Quote
Fey Knows
Flatchatter
This morning I went to our Strata Manager in their ivory tower and ‘inspected our Strata Records,’. We’re in Sydney NSW. They are a big company.

They put me in front of a computer and I had to figure out where things were and I had to ask for help many times, which they provided only begrudgingly. I was made to feel uncomfortable and feel they were deliberately obstructing me. The computer was desperately slow (“We have been having system problems this last week”) and kept freezing as well.

What I found most disturbing is the correspondence file was scant to the point of being almost non-existent. For example there was no record of and email exchange I personally had with our Strata Manager about a dangerous, broken Common Property window they took weeks to fix.

The Strata Manager opined most Strata Committee correspondence need not be in the Strata Files, as it can be classified as ‘personal correspondence’ even when between committee members about strata issues.

A multitude of governance problems exist in my view. Probably like this in all the stratas managed by…
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Reply To: Strata Records in the (lack of) information age.

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