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  • #11052 Reply | Quote

    We find our strata manager is biased and completely unprofessional in his communications with our property.  (Well maybe its just with us!)

    He especially gets upset when we point out basic errors that have been made by the committee – which if he had bothered to investigate would have discovered for himself.

    He recently mailed out a letter to all owners starting with

    “Following complaints raised by one owner” … blah blah blah.

    In a group of only 10 units (and we have questioned a couple of decisions made by the committee over the 5 years we have been here) everyone knows which unit made the complaint!  So now apparently we are the ones who have caused a delay, made more work and increased costs!  Not the committee who couldn’t organize a chook raffle in a chicken shop.

    Is this the way a strata manager is supposed to behave?

Reply To: Reply #26890 in Unprofessional Strata manager
PLEASE ... If your property is not in NSW, mention its location (state). Don't identify companies or individuals by name. Don't mention or promote your company or services. Keep acronyms and initials to a minimum. Please, don’t use “quote” unless there is a specific point to which you wish to refer, then highlight (define) that specific passage before you click on "quote". Otherwise just use reply. THANKS.

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