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Another apartment had a burst hot water heater which caused damage to my apartment. I have Landlord’s Insurance and wish to claim my excess from the offending apartment. I cannot obtain the owner’s details for my insurance company to seek reimbursement. The offending apartment is tenanted. The Strata Agent will not divulge the owner’s details for privacy reasons.
How can I find out the apartment owner’s details so I can be reimbursed my $500 excess? My insurance company needs the owner’s details to obtain a refund of my excess. Surely other owners have had similar problems?
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If you mean the strata manager, they don’t know what they are talking about.
As an owner you are entitled to see all the records of the owners corporation, including the addresses of other owners. Normally, a strata manager would just pass that on but you may have to pay a small fee of around $30 if you have to attend their office.
You might point out to the strata manager that they are failing in their duties, that privacy legislation doesn’t apply to member of owners corporations and that if they continue to frustrate your efforts to send a bill to the owner, you will seek compensation directly from them AND report them to Fair Trading with a view to having their licence revoked.
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