[HappyStella]

@Puddn said:
We have had three wins at Fair Trading/NCAT by going through their mediation process and arguing the right to peaceful enjoyment, rather than right to have non-carpet flooring. On all three occasions we obtained recommendations/orders to have flooring removed and reinstalled.

The key component that led to our wins was utilising a simple noise test (walking around in high heels, dropping keys, moving furniture), witnessed by independent persons (non neighbours, building management, committee members), making a report and going from there.

Needs the cooperation of all parties, but if cooperation is not there I think you will find that would be looked on unfavourably by Fair Trading/NCAT.  

Hi Puddn,  I would be interested to know how to  kickstart that process if the other party is not willing to play ball?   I have been trying to resolve that with the landlord and owner of the flat above but with no joy.  Any advice would be welcome?  Many thanks

HS

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