[philcon]

1. Have the balconies inspected by a waterproofing expert
2. If defects exist then have the waterproofer prepare an expert report
3. Ask the expert for a Scotts schedule
4. A chronology of events is helpful for mediation
5.  File a claim with Fair Trading
6. Attend mediation
7. File a claim for the cost of repairs to the balconies + internal unit damage.

[Author]

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