Must-see TV – strata’s dark Underbelly exposed

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Cancel your plans for Monday evening.  ABC TV’s Four Corners is ripping the lid off the whole sordid business of strata exploitation in Australia and, if the promo for the show is anything to go by, this is more like Underbelly than any previous TV doco or even drama about apartment living.

Fronted by Linton Besser, the reporter whose investigations into Netstrata led to the resignation of Stephen Brell as President of Strata Community Australia (NSW), The Strata Trap promises to expose “the graft, and greed of the [strata] industry.”

Here’s what the Press release from the ABC says:

More than 2.5 million Australians now live in an apartment, over the next decade, that number is set to soar. 

​And while governments are sweeping away planning controls to boost the number of apartments in our capital cities, the multibillion-dollar strata industry – supposed to protect homeowners’ interests – is cashing in.  

​This week, investigative reporter Linton Besser exposes the graft, and greed of the [strata] industry, and reveals that most states have turned a blind eye to the problems.

​After thousands of Australians wrote to the ABC with shocking stories of financial abuse, The Strata Trap uncovers the unethical practices that have drained untold sums of money from apartment owners’ pockets. 

​Besser and the Four Corners team investigate key industry players – from neighbourhood cowboys to multinational corporations.  

​This program raises tough questions about the dearth of government intervention and lack of meaningful consumer protection. 

Here’s the link to the promo again.  And if you do miss the show on Monday night, you can always catch up with it on ABC iView. ​

The Strata Trap reported by Linton Besser goes to air on Monday 9 September at 8.30pm on ABC TV and ABC iview. See more at abc.net.au/news and on ABC News social media platforms. 

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  • #75865
    Jimmy-T
    Keymaster

      Cancel your plans for Monday evening.  ABC TV’s Four Corners is ripping the lid off the whole sordid business of strata exploitation in Australia and,
      [See the full post at: Must-see TV – strata’s dark Underbelly exposed]

      The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
    Viewing 6 replies - 1 through 6 (of 6 total)
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    • #75925
      optusJo
      Flatchatter

        I wonder will there be discussion of the one-sided Contract of Appointment used by the SCA.

        #75943
        Jimmy-T
        Keymaster
        Chat-starter

          Especially after my own recent experience with Netstrata, I wouldn’t sign a strata management contract until I had been through it with a thick black pen in my hand. SCA’s reputation is in tatters at the moment so there is no better time  to challenge their cartel-like behaviour.

          I wonder if they still insist that owners can’t change their contract because it’s “copyright”.  Any strata manager who said that to me these days, I would ask my committee to politely show them the door.

          And regarding the Four Corners episode, even I hadn’t realised how bad it was.  It’s sadly ironic that John Minns has been sidelined – he had some good ideas about how to fix things.  Maybe Fair Trading can persuade David Chandler to come out of retirement and switch from buildings to strata management.

          The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
          #75961
          struggler
          Flatchatter

            I just watched this episode of 4 Corners. I am flabbergasted.

            I gave up on strata 11 years ago. Bought a house. All the problems with owners, owners Corp and strata managers over 30 years of strata was enough. And the problems I experienced pales into insignificance compared to the issues covered on this programme.

            I know I may not be able to manage a house in the future. But I don’t think I could do strata again. I’d like to see it fixed. Then I would reconsider.

            #75975

            I wonder will there be discussion of the one-sided Contract of Appointment used by the SCA.

            We are trying to get attention to it and we have been very vocal about SCA and the inappropriate control they have over the industry in decreasing competition in the industry. We spoke a bit about contracts here… but there are some limitations depending on which outlet we are speaking to as to when we can name them.

            Combatting frustrations with strata industry – ABC listen

            #75967
            tina
            Flatchatter

              That was an excellent report. 44 minutes is not enough to tell every person’s story. Linton Besser said he received thousands of stories from unhappy owners.

              My past strata manager used to run the meetings as if he was in charge and the owners answered to him. An NCAT Tribunal Member explained to us that it’s the other way around: strata manager answers to the owners.

              Ignorance is a problem. I know owners, who do not understand what an owners corporation is and what is its responsibility. They complain about paying levies. They think they’re claiming their levy money back if they can get a repair on their home. They don’t care whether it is common property or not.

              For most of us, the apartment / villa / flat etc is the most expensive thing we own. I would urge every owner to educate themselves. The Owners Corporation Network has a lot of basic “New to Strata?” information on their web site which every owner in a strata lot should read.

              #75994
              FLINTON
              Flatchatter

                The Four Corners program was an ideal way to focus light on parts of an industry that has not kept pace with community standards and the on-size-fits all approach is part of the problem. My experience dating back to 1976 is that strata owners are treated poorly even with open aggression by strata managers and in the current spotlight insurance companies also take their clients on a take it or leave it basis. Strata owners are clearly at a disadvantage and start managers have weaponised parts of the legislation to suit their business model. This must change.

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