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  • #76576
    Jimmy-T
    Keymaster

      Sue Williams looks at the latest expose of strata management giant Netstrata, which has been quietly uploading invoices to client portals, exposing exorbitant brokerage fees for insurance premiums.

      [See the full post at: More overcharge shock for Netstrata clients]

      The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
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    • #77069
      Gloriakk
      Flatchatter

        Hi Jimmy,

        Thank you for your post.

        I’m just a small unit owner and was browsing to find some assistance. I’m shocked every time I receive a quarterly bill from Netstrata — the fees just keep soaring!

        Where can I get help with these constantly rising fees each quarter?

        #77098
        tina
        Flatchatter

           

          I’m just a small unit owner and was browsing to find some assistance. I’m shocked every time I receive a quarterly bill from Netstrata — the fees just keep soaring!

          Normally the strata levy is fixed for a full year.   It should not change every quarter.  Has NetStrata added interest because you did not pay all of the previous quarter’s levy on time?

          To understand why levies are necessary, you should read the financial documents which accompany the agenda for the annual general meeting. Those documents show how much money was collected in levies and what they spent it on. They also tell you how much they need to spend in future years. The levies are based on that.

          The levy amount you pay may not be the same as your neighbour’s levy.  Each lot in the strata plan is assigned a Unit Entitlement number.   People with a higher unit entitlement pay a higher levy and have a bigger vote in meetings.

          Where can I get help with these constantly rising fees each quarter?

          I googled “help paying levies” and found this: NSW Government: help if you cannot pay levies

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