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[justsaying]

Building Manager issues don’t seem to feature so much so I’m writing to bring up some questions and maybe get examples of schemes where BM run a good system that works for all parties.

We employ a part time BM. We had a letter giving the day and times he would be onsite. However, he never seems to be onsite during these times. In fact he rarely seems to be onsite at all.  Any maintenance issues have to be reported to him although we were advised on his appointment that he would be looking after the building, checking maintenance etc. Quotes don’t seem to be obtained, one builder seems to do all of the major work ( total over $150,000). I expected tenders would go out or at least two quotes?

Asking the EC to confirm the process, eg. Who does the BM report to, is there some attendance book, and who on the EC supervises the BM’s work meets a blank wall. The BM does submit a report to the EC meeting but the minutes are vague relating to work. Work to the building is poor with patched paintwork and often sub standard work. The director of the company is very charming and although he has no building background the EC stand solid behind the firm. The ECM refuse to personally view areas of concern. Questions asking when the contract is up for renewal meets no reply.In fact, if an owner raises questions one is accused of being destructive

I would be interested to learn how other schemes manage their BM services successfully. What systems have EC’s in place for open and transparent service.

The SMMA doesn’t seem to cover this so I’m guessing it may not be regulated, or  come under a different law?

Thanks so much and I look forward to some advice

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