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One of the units in our building is leased and the owner’s agent has just written advising that there is a fault between the junction box and the tenant’s phone and requesting that we organise a “tradesman” to fix it. The agent said that it was common property and that it was our problem. I imagine that electrical lines through common walls might be common property but am not sure whether it is the Owners’ Corpn responsibility. Maybe the telephone line runs under the carpet in the apartment and maybe the problem is in the wall socket (?) leaving aside the somewhat strange behaviour of the agent who simply wants to pass the buck and avoid responsibility, does anyone have any thoughts on this.
(Some of these agents are interesting aren’t they. This one phoned and asked if I was “the strata” . I said no, I am actually a person. Silence while she tried to work that out).
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I was always under the impression that Telstra (or whoever provides the service) was responsible for the phone line up to the outlet in the wall, and even the phone itself if they supplied it.
Any “wires under the carpet” would be a subscriber’s addition and their responsibility.
@Boronia said:
I was always under the impression that Telstra (or whoever provides the service) was responsible for the phone line up to the outlet in the wall, and even the phone itself if they supplied it.Any “wires under the carpet” would be a subscriber’s addition and their responsibility.
Telstra owns the cable from the street to the Main Distribution Frame. The OC owns the MDF. All the cables from the the MDF to individual apartments are the OC’s or individual owner’s responsibility (it might vary from state to state). In Victoria it would be the owner, even where the cable goes through Common Property because it’s after the MDF that the cable serves individual apartments.