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I am very interested in this topic (https://www.flatchat.com.au/topic/who-pays-for-mould-investigation) as we have several leaks in our multi storey building. In particular, several of the apartments have experienced water ingress of varying degrees. Some of these leaks are caused by failure of the waterproof membranes on roof decks and others through blocked weep holes between floors.
In our case, we found the carpet under a window in the main bedroom to have been mouldy behind the bedside table. We though it was simply a result of dampness caused by excessive condensation during the cooler weather, however after heavy rain we woke up to the carpet in this area being quite wet. When the Building Manager was consulted on this, he said it would definitely be a leak and he’d “add it to the list”, and didn’t even bother to come and have a look. Apparently there is a ten week wait for the relevant contractor to investigate and rectify any defect – this seems to be the response every time we report an issue no matter how big or small.
We are worried about the health implications of this leak continuing due to the mould, as we have developed a night cough, and of course the damage to the carpet. We are also worried there is black mould brewing in the wall cavity/ies. We
We know the contractor as we have used them for private work in our apartment and they always come within a day or two to do a quote, with work completed within a week. Can we ask the contractor to come and inspect the source of the leak and then provide the information to the SC so that they can action or are we just expected to sit in the queue with everyone else?
Our SC is mainly uncontactable unless done through the Strata Manager which holds up any requests because he puts his two bobs worth in before anything is sent to the SC. Thus the reason for wanting to go direct to the contractor.
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